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How j2bit Handles Your Personal Information

This Privacy Policy tells you exactly what data we collect when you open an account, make a deposit via JazzCash, Easypaisa or Raast, and use our lobby. Availability of our services depends on local law and eligible regions in Pakistan.

Account Data ProtectedJazzCash & Easypaisa Payment PrivacyCookie Controls AvailableData Retention PolicyContact Us to Request Changes
j2bit How j2bit Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply encryption to data in transit and at rest. Your account password is never stored in plain text. Session tokens expire automatically after inactivity, so an idle phone does not leave your account exposed. Cookie controls are available in your browser and through our cookie preference panel — you can limit non-essential cookies without affecting your ability to log in or make a JazzCash or Easypaisa deposit.

Encrypted Storage All account data, including your registration details and transaction history, is stored using encryption. Payment references from Raast and Easypaisa transfers are kept only as long as needed for account reconciliation.
Cookie Controls We use essential cookies to keep you logged in and functional cookies to remember your lobby preferences. Non-essential analytics cookies can be declined through the cookie panel without breaking account access.
Retention Periods We keep your account data for as long as your account is active and for a period after closure as required under applicable regulations. You can request early deletion where local law permits it.
Third-Party Sharing We share your data only where necessary — with payment processors to complete a JazzCash or Easypaisa transaction, or with fraud-prevention services to protect your account from unauthorised access.
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or delete the personal data we hold, our support team handles these requests directly. You can reach us through live chat inside your account, by email, or through the help centre on the site. We aim to respond to all data-related requests within a reasonable timeframe. Where a request involves payment data linked to JazzCash or Easypaisa transactions, we may need to verify your identity before processing it.

Live Chat Open live chat from inside your account dashboard. Share your registered number and we will verify your identity before discussing any account or data details.
Email Support Send your data request or privacy query to our support email. Include your registered mobile number so we can locate your account and respond accurately.
Help Centre Our help centre has a dedicated privacy section where you can read about data rights, cookie settings and how to submit a formal data deletion request.

Common Questions About Your Data on j2bit

These are the questions we hear most often about how we handle personal information. If yours is not here, reach out through live chat or email and we will give you a direct answer.

We collect your name, mobile number, email address and date of birth at registration. If you deposit via JazzCash, Easypaisa or Raast, we also record transaction references to match payments to your account wallet.

No. We only record transaction reference numbers so we can confirm a deposit reached your account. Your wallet credentials and PIN are never seen or stored by us.

Contact our support team via live chat or email with your registered mobile number. We will verify your identity and then provide a summary of the personal data held in your account.

Yes. Send a deletion request through the help centre or by email. We will process it in line with applicable local law. Some transaction data may be retained for a period as required by regulations.

We use essential cookies for login and session management, plus optional analytics cookies to understand how the lobby is used. You can decline non-essential cookies through the cookie preference panel without losing account access.

Only where necessary. Payment processors like JazzCash and Easypaisa receive only what they need to complete a transaction. We do not sell your data to advertisers or unrelated third parties.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.